These Terms and Conditions (“Terms”) govern your use of the website https://vitanowsupplements.com and any purchase of products from Vitanow Supplements. By accessing our website or placing an order, you agree to be bound by these Terms.
1. Company Information
Website: vitanowsupplements.com
Brand: Vitanow Supplements
Business Type: Sale of food & dietary supplements
Market: Germany & European Union
Further legal and contact details are available in the Imprint (Impressum) section of our website.
2. Scope of Application
These Terms apply to all contracts concluded between Vitanow Supplements and consumers or businesses via our online store.
Any deviating conditions of the customer shall not apply unless expressly agreed in writing.
3. Products and Services
- We sell food and dietary supplements
- All product descriptions are provided to the best of our knowledge
- Supplements are not medicines and are not intended to diagnose, treat, cure, or prevent any disease
- Individual results may vary
Always consult a healthcare professional before using supplements, especially if pregnant, nursing, taking medication, or suffering from a medical condition.
4. Ordering Process and Contract Conclusion
- Products are added to the shopping cart
- Customer enters required personal and delivery information
- Order is submitted by clicking the purchase button
- The contract is concluded once order confirmation is sent via email
We reserve the right to refuse or cancel orders due to availability, pricing errors, or suspected misuse.
5. Prices and Payment
- All prices are shown in EUR (€)
- Prices include statutory VAT, unless otherwise stated
- Shipping costs are displayed separately during checkout
Accepted payment methods are displayed at checkout and processed via secure third-party payment providers.
6. Shipping and Delivery
- Delivery is made to the address provided by the customer
- Estimated delivery times are displayed during checkout
- Delivery delays caused by force majeure or logistics partners do not entitle automatic compensation
Risk of loss transfers to the consumer upon receipt of goods.
7. Right of Withdrawal (Widerrufsrecht)
Consumers have a 14-day right of withdrawal under EU law.
Exception:
Due to hygiene and health protection regulations, sealed food supplements are excluded from return once opened or unsealed.
Full details are available in our Refund & Returns Policy.
8. Retention of Title
Goods remain the property of Vitanow Supplements until full payment has been received.
9. Customer Obligations
Customers agree:
- To provide accurate and complete information
- Not to misuse the website or its content
- Not to resell products without authorization
10. Limitation of Liability
Vitanow Supplements shall not be liable for:
- Improper use of products
- Individual intolerance or allergic reactions
- Indirect or consequential damages
Liability is limited to cases of intent or gross negligence, except where mandatory legal liability applies.
11. Intellectual Property Rights
All content on vitanowsupplements.com, including:
- Texts
- Images
- Logos
- Videos
is the intellectual property of Vitanow Supplements and may not be used without written permission.
12. Data Protection
Personal data is processed in accordance with our Privacy Policy and applicable GDPR regulations.
13. Governing Law and Jurisdiction
- These Terms are governed by the laws of the Federal Republic of Germany
- If the customer is a merchant, the place of jurisdiction shall be the registered business location of Vitanow Supplements
14. Severability Clause
If any provision of these Terms is found invalid, the remaining provisions shall remain unaffected.
15. Amendments to These Terms
We reserve the right to amend these Terms at any time.
Changes will be published on this page and apply to future orders.
16. Contact
For questions regarding these Terms & Conditions, please contact us via the official contact details listed on vitanowsupplements.com.